GEMS: Member 3.0.20

GEMS acknowledges the growing demand in today's rapidly evolving digital landscape for online self-service platforms that offer quick and easy access to membership information.

The GEMS Member App has been crafted with your needs in mind, granting you the ease of accessing information and services conveniently on your mobile device.

Experience a more tailored and intelligent service designed exclusively for you.

Key features of the application include:

• Personal profile: Comprehensive 360-degree view of your membership information
• Profile setup: Simple registration process to access details related to your specific Option
• Manage and monitor benefit usage: Request a new card, view benefit options, and dependent information
• Digital membership card: Instant access to your membership card within the app
• Claims: Effortlessly submit, view, and export claims statements
• Documents: Download important files like Personal Health Records, Tax Certificates, and Membership certificates
• Authorizations: Submit hospital pre-authorizations and track the status of your requests
• Contact Options: Request a callback from our Client Liaison Officers or locate a nearby walk-in-center for face-to-face interactions
• Push Notifications: Stay updated with the latest news and updates through convenient push notifications